Learn Microsoft Outlook for Business and Personal Use
(3.5 Credits)

  Enroll in Course

MICROSOFT OUTLOOK FOR BUSINESS provides a thorough understanding of the most powerful email program on the market: Microsoft Outlook. Are you only using Outlook to send emails? If so, get ready to learn a whole new level of organization, tracking, and personal customization. With this course, you will unlock the skills needed to manage calendars and schedules, create tasks, track projects, automate emails, and more. If you are already using Outlook this course will refresh your understanding and you're guaranteed to pick up new time saving tips and tricks you didn't know before.

Learning Objectives:

By the end of this course, you will be able to:

  • Navigate and customize Outlook to your liking
  • Send and Receive emails
  • Handle spam and junk emails
  • Use proper email etiquette
  • Automate emails and replies
  • Use the Calendar for meetings and appointments
  • Use Contacts, tasks and notes


  • Delivery Method: Web-based Self-study (QAS)
  • Course Level: Basic
  • Credits: 3.5
  • Field of Study: Computer Software and Applications
  • Prerequisites: None
  • Advanced Preparation: None
  • Refund Policy: 7 Days after enrollment
  • Published Date: February 2019
  • Certificate of Completion: Yes (on 70% successful exam score)
  • Exam Expires: One Year from Enrollment Date


LENGTH: 2:29 | 56 VIDEOS | Close Captioned


RESULT: Understand and Use Outlook for Business

WHAT THE COURSE FEE COVERS: The entire MICROSOFT OUTLOOK FOR BUSINESS course - 56 close captioned lectures watchable on any computer, smart phone or device, downloadable exercise files, interim quizzes, the final course exam, accreditation certificates delivered via email, LinkedIn compatible course badge, 3.5 credits on 70% successful final exam completion, and access to the course forever.

“I had no idea I was missing out on so many tools available in Outlook. I feel more capable to do my job efficiently and well now that I can harness these tools. Everyone can learn something from this course! - Hannah | People and Culture

Your Instructor

Shon Holyfield
Shon Holyfield

Shon Holyfield is the founder and CEO of TTR (The Tax Research Company). TTR is the “gold standard” for sales, use, and transaction tax research, tax rates, tax answers, exemption certificates, and tax automation solutions. TTR provides tax solutions and improves people’s lives by making tax simple and building a culture of care for both TTR clients and TTR professionals. TTR is a five-time winner of The Best Places to Work in Oregon; having been ranked #1 or #2 each year.

Shon graduated from Notre Dame Law School and Yale School of Management. He was also a Tax Director at a Fortune 500 company and is regarded as one of the nation’s leading experts on issues around sales, use, and transaction tax.

Mr. Holyfield has co-authored several courses available at TTR University, including Microsoft Outlook for Business, Basics of Microsoft Excel, Basics of Microsoft Word, Mastering Excel Pivot Tables and Mastering Excel Charts and Graphs.

For more information about Shon Holyfield, visit his website

Course Curriculum

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Frequently Asked Questions

Is this course accredited?
Yes. TTR University is registered with the National Association of State Boards of Accountancy (NASBA) as a Quality Assurance Service (QAS) sponsor of Continuing Professional Education (CPE).
Will I receive CPE Credit for this course?
Yes. You will receive CPE credit for this course as long as you pass the final course exam by at least 70% (required for accreditation).
Are there any requirements for the course?
No. It is a completely self-paced online course.
How long do I have access to the course?
After enrolling, you have unlimited access to this course across any and all devices you own forever.
What if I am unhappy with the course?
If you are in any way unhappy with the course please let us know so we can correct it.
What if I want to refund or cancel my course?
Requests for refunds should be emailed to [email protected] within 7 days after enrollment in the course. Please note that NO refunds are granted after the qualified CPE assessment (final exam) has been started.

Get started now!

TTR University is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have the final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: